Privacy Policy
Last updated: September 4, 2025
Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Account Information: Name, email address, password hash, and basic profile details you provide when creating an account.
- Content You Create: Wisdom cards, journal entries, ritual inputs, comments, tags, and related metadata you voluntarily submit.
- Usage Data: Interactions with our site, pages viewed, features used, device type, approximate location, IP address, and timestamps for security and analytics.
- Payment Data: We use third-party processors (e.g., Razorpay, PhonePe) to handle payments. We receive limited payment metadata (transaction ID, status) and do not store full card details.
- Cookies & Similar Technologies: For essential functionality, preferences, rate limiting, and optional analytics (see our Cookie Policy).
- User Support: Messages and contact details you submit via forms or email.
2. How We Use Your Information
- Provide and improve our services, including AI-powered wisdom generation, journaling, and community features.
- Process payments and manage subscriptions.
- Personalize your experience (e.g., saved settings, recent activity).
- Monitor, detect, and prevent fraud, abuse, and security incidents.
- Communicate with you about updates, policies, and support requests.
3. Legal Bases (EEA/UK)
We rely on one or more of the following: performance of a contract, legitimate interests (e.g., security, service improvement), consent (where required), and legal obligations.
4. Cookies and Analytics
We use essential cookies for core functionality and may use optional analytics (e.g., Google Analytics, Cloudflare Insights) with your consent where required. You can manage preferences via our Cookie Settings.
5. Sharing and Disclosure
- Service Providers: We share data with vendors who help operate our service (hosting, analytics, payment processing, email delivery). They are bound by confidentiality and security commitments.
- Legal & Safety: We may disclose information if required by law or to protect rights, safety, or the integrity of our services.
- No Selling of Personal Data: We do not sell your personal information.
6. Data Retention
We retain information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data (subject to certain legal exceptions).
7. Your Rights
- Access, update, or correct your information via your account or by contacting us.
- Request deletion, restriction, or portability of your data, where applicable.
- Withdraw consent where processing is based on consent, without affecting prior lawful processing.
8. International Data Transfers
If we transfer data internationally, we use appropriate safeguards (e.g., standard contractual clauses) in accordance with applicable laws.
9. Security
We implement technical and organizational measures to protect your information, including encryption in transit, least-privilege access, and regular backups. No system is completely secure; please use strong passwords and keep your account safe.
10. Children's Privacy
Our services are not directed to children under the age of 13 (or 16 where applicable). If you believe a child provided us personal information, please contact us so we can take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date and, where appropriate, notify you via email or in-app notice.
12. Contact Us
Have questions or requests about your privacy? Reach us at [email protected] or via our Contact page.